STORE POLICY
My Desert Talismans website and shop are managed entirely by myself, out of my home studio in Placitas in northern New Mexico. My talismans are all inspired by the sacred landscape of the Desert Southwest, and each one holds my good intentions and blessings for your healing and well-being. I make all of my pieces carefully by hand, one at a time, and everything is one-of-a-kind.

COMMISSIONS
My creative process is deeply intuituve and as a result, I do not accept commission work.

Also, pieces cannot be altered or sized unless I've stated otherwise in the listing.

PRICING
I try to price my work as fairly as possible, and so the prices listed are final. The majority of that amount usually goes toward components, unless it's a labor-intensive piece like a multi-strand necklace. I charge $25 an hour for my labor, including the hour or two it takes to photograph, edit the images for, and write the listing for each piece, as well as packaging.

Items ordered in New Mexico will be subject to a 6% sales tax.

RETURNS
Please read the item description very carefully before buying! I will include any information about materials, size, and care that you might need to know within it. You should know your ring size, or whether the piece you are interested in is heavy or delicate. If you would like more information about a piece, please contact me before ordering. Returns will be accepted on a case-by-case basis only, provided you have contacted me prior to making the return and we have discussed it. The item must be returned to me in its original packaging and condition, and with all accompanying labels and articles, within 7 days for a full refund, less cost of shipping and transaction fees. You will be responsible for the cost of return shipping, which must include insurance for its full value.

CANCELLATIONS
I reserve the right to deny or cancel a sale of an item at my discretion.

SHIPPING
Shipping costs are included in the price of every item.  All items are giftwrapped and packaged very carefully, and shipped fully insured via U.S. Postal Service Priority Mail. I don't send receipts with the pieces because I assume you will print your own if you want a hard copy.

Orders shipped within the United States will be shipped free of charge. Your order will be shipped fully insured via USPS Priority within 1-2 business days of receipt of payment.

INTERNATIONAL SHIPPING

PLEASE NOTE: ITEMS CONTAINING FOSSIL WALRUS IVORY, MAMMOTH AND MASTODON IVORY, OR OOSIK CANNOT BE SHIPPED OUT OF THE U.S.

International shipping rates continue to climb, and it has become very expensive to ship insured items out of the US.  All international purchases will be charged a minimum fee of $35, and it can go as high as $45 to $50.  I generally list an ESTIMATED price with each item, and if the shipping costs go considerably over I will invoice you for the additional amount.  Please feel free to contact me if you have any questions about this.  Your package will always be carefully wrapped to ensure its safe arrival.

As the buyer, you are fully responsible for any additional taxes, etc. required by your country.  In some places these may be quite high, so I highly recommend you find out what they are before making a purchase to avoid any unpleasant surprises! 

PACKAGING AND PRESENTATION
I decorate all of my own packaging using eco-friendly materials whenever possible.  Every talisman will arrive carefully giftwrapped in packaging that is hand-decorated by me...I age my own paper and even cut some of my own stamps!  Each one will be a little different, depending on what I am using at the time.  On occasion I package higher-end pieces in their own handmade storage baskets from the Tarahumara Indians of Mexico; these are wrapped in the same way as the boxes.

A handwritten gift label accompanies each piece detailing its components. Some ancient or historic components have their own information sheet. Spirit Beads arrive with their own article describing what they are and suggestions for their use.

Keep the cycle going!  I encourage you to reuse or recycle all of my packaging items.

CARE & REPAIR
I care deeply about the quality of my work and want you to be very happy with it. I wear what I make to ensure that it is comfortable and sits well. Although I often use unconventional materials and techniques, I do everything I can to make the talismans as solidly as possible. Should a piece break in the course of everyday wear, I will do my best to repair it free of charge...but do be aware that many components are unique and irreplaceable.

SIZING & ALTERATIONS
Unless I've stated otherwise in the listing, rings and bracelets cannot be re-sized. All of my pieces are made with a certain sense of balance and proportion amongst the elements that would be destoyed if the piece were altered. Because of this, what you see is what you get, and I will not change earwires or necklaces, etc.

ECO-FRIENDLY
I run a pretty green business, all things considered. I try to be mindful and respectful of my materials and equipment, and produce as little waste and use as few toxic materials as possible. Most of my work is done with simple hand tools in natural daylight. I recycle all metals and repurpose everything I can.

COPYRIGHT
All items and images in the Desert Talismans shop are copyrighted and may not be reproduced in any form, or in any medium, without the written permission of Dawn Wilson-Enoch

....If you have any questions at all, please let me know!

Thanks!
Dawn